7:30

Breakfast and Registration

9:00

Welcome
Peter Young, Director
National Agricultural Library

Opening Remarks
Todd Carpenter, NISO Managing Director

Mobilizing Library Discovery Services
Robin Murray, Director of Strategy & Marketing for OCLC PICA and Managing Director of OCLC PICA UK
(Download presentation)

The core business model for providing information services is evolving to one of synthesizing, specializing, and mobilizing. In this model, atomic web services are synthesized into a cohesive patron-centered environment, specialized to meet unique community needs, and mobilized for delivery wherever the user is located.

9:45

Case Study: Promoting Discovery of your Materials - A Decade's Experiences of the National Academies Press
Michael Jon Jensen, Director of Web Communications for the National Academies and Director of Publishing Technologies, National Academies Press
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The National Academies Press makes more than 3600 books (more than 600,000 pages) fully browsable and searchable online for free. The site receives more than 1.5 million visitors per month, and boasts of some of the most advanced search and discovery tools available on any publisher's site.

10:30

Break

11:00

Innovations in D2D
"Dis-integrated systems for discovery and delivery"
Andrew K. Pace, Head, Information Technology, North Carolina State University Libraries
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The NCSU Library's new online catalog combines the speed and flexibility of popular online search engines with the superior classification expertise of librarians. Capitalizing on the existing investment in rich catalog records, the new system provides capabilities not generally found in online catalogs including relevance ranking, unique browsing functions including faceted classification, and new methods for refining searches.

"Beyond Visualization and Clustering in the D2D Environment"
Frank Bilotto, Vice President, Publishing and Business Solutions, MuseGlobal, Inc.
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Publishers, enterprises and solutions providers all struggle to find the right technology to effectively bring together content. Search engines were supposed to be the magic glue to pull the world's content resources together, but by current estimates, it would take a minimum of 300 years to make all of the world's content resources available to everyone. Federated search is the 'middle ground' of search, pulling together content from multiple databases, repositories and search engines and delivering it through a single customizable interface, and using multiple techniques, included but not limited to visualization and clustering. A federated search platform spans federated search, content integration, application integration, results processing and context/content mining, all of which are important in delivering 'the right stuff'.

"Emerging User-Centered Service Models for D2D"
Mary Jackson, Product Manager, Resource Sharing, Auto-Graphics, Inc.
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Emerging user-centered service models encourage users to discover, order and receive documents with minimal or no library staff mediation. Standards-based authentication (NCIP, SIP2) and ordering (ISO ILL and NCIP) are key components of federated search and resource sharing tools that enable users to discover, request ,and receive documents seamlessly through a single integrated library automation platform.

12:00

Case Study: Opening Your Content to Metasearch Services: The Bepress and Ex Libris Experience
Karen Groves, MetaLib Product Manager, Ex Libris, Inc.
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The NISO Metasearch XML Gateway (MXG) offers a low barrier to entry method for exposing content to metasearch services. The Berkeley Electronic Press (Bepress) and Ex Libris were the first to utilize the MXG to successfully and quickly integrate the Bepress ResearchNow database with the Ex Libris MetaLib metasearch tool to meet their expectations for a web search engine type of experience.

12:30

Lunch

1:45

Solutions Forum: Federated Search Case Studies
(Download presentation)

• Todd Miller, CEO and Founder, WebFeat
• Mary LaMarca, Library Communications and Web Manager, Dartmouth College Library
• Nancy Pressman-Levy, Head, Donald E. Stokes Library, Princeton University

Miller will lead a panel of librarians who will reveal how they have employed custom federated search (metasearch) solutions to provide expanded single-search discovery to their users. Q&A will focus on meeting the needs and expectations of diverse user groups (students, researchers, faculty, staff) and overcoming common challenges to federated search implementation (including resource compatibility; interface design/usability; results display/resource-linking; and system marketability).

2:45

Bridging the Technology Gaps in Discovery to Delivery
Jane Burke, Vice President, ProQuest Information and Learning and General Manager, Serials Solutions
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Today's information users require an integrated and streamlined process for the entire discovery to delivery cycle, from searching to identifying, locating, and finally obtaining the end result . In the era of the Open Web, how can information professionals assure that users actually discover the premium content that their institutions license for them? What are some of the techniques to consider?

3:30

Break

4:00

COinS, unAPI, and a Plan for Zero Configuration Service Discovery
Daniel Chudnov, Yale Center for Medical Informatics
(Download presentation)

The COinS (ContextObjects in Spans) specification, which builds on the OpenURL standard to integrate link resolver capability into any web resource from library portals to blogs to publisher electronic databases, has been adopted in resources like Worldcat and CiteULike, and in tools like the LibX and Zotero browser extensions. This is progress, and COinS offers a useful guide for anyone publishing OpenURL links. But what can we do to move beyond the thinly defined metadata profiles OpenURL requires, and to move beyond the stumbling block of requiring users to install something on their own? We will review recent progress from COinS to the unAPI (unapi.info) specification for object publishing, and consider how already-adopted standards from the broader computing industry (ZeroConf and DNS Service Discovery) might provide a powerful basis for improvements in service discovery and resource delivery.

5:00 - 6:30

Reception
Sponsored by CrossRef

7:30

Breakfast

9:00

Taking Discovery to Delivery Services to the Users with OpenURL, RSS, and OAI-PMH
Chuck Koscher, Director of Technology, CrossRef
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Key to content discovery is the distribution of effective metadata. OpenURL, RSS, and OAI-PMH offer widely adopted standardized protocols each of which address a specific segment of a comprehensive metadata distribution methodology. CrosssRef has been involved in each of these areas by either implementing a broadly available solution for its membership or in helping to expose best practices through broad dialog. This presentation will compare the specific strengths of each technology and offer insight into the CrossRef experience.
(Download presentation)

9:45

Rethinking Resource Sharing Initiative: Integrating Delivery with Web Searching
Candy Zemon, Senior Product Strategist
Polaris Library Systems
(Download presentation)

In today's self-service, internet-based society, libraries need user-focused models for delivery service that allow users a range of options that meet their own needs. While resource sharing offers libraries a way to improve user access to the rich storehouse of content libraries collectively own, making maximum use of this opportunity requires rethinking traditional technology, practices and policies. This promise has been the focus of the Rethinking Resource Sharing initiative. The speaker will discuss the range of projects underway: from a browser-based "Get-It" button to a longer term evaluation of library policy.

10:30

Break

11:00

Solutions Forum: The Future of D2D

• Karen Groves, Ex Libris
  (Download presentation)
• Sandy Hurd, Innovative Interfaces, Inc.
  (Download presentation)
• Todd Miller, WebFeat
  (Download presentation)

A panel of vendors will discuss future trends in Discovery to Delivery technologies that are expected in the next 2-3 years as Web 2.0 continues to transform how information is provided.

12:15

WORKSHOP CONCLUDES